You Won’t Believe How This Waitress Took Advantage Of Her Customers

Bad experience

Apart from offering to fully refund her for the cost of the meal, the restaurant owner tried to apologize for her “bad experience” with them. The art of subtlety was put into play at this point in the conversation. As much as we want to believe that he was sincere in his apology, there is no denying that it came a little too late.

Whitney was simply not convinced by this half-hearted apology. You know how the old adage goes: actions speak louder than words! For her, it meant nothing if they did not do anything about the waitress.

Full refund

The following day, Whitney went back to the restaurant to retrieve her money. However, she refused to leave without telling them exactly what she felt. She wanted them to know that refunding the money does not automatically fix everything.

It was a band-aid solution that did nothing to heal the wound at all. She thought the proper thing to do was fire the waitress, and she simply could not comprehend why the management did not want to do so.