A Loyal Customer
If it had been any other establishment, especially if it was a small business, perhaps Sharon wouldn’t be so adamant about answers. However, she was a loyal customer who bought her groceries at Walmart on a regular basis. She wanted answers because she knew for a fact that wrongdoing had been committed. It wouldn’t feel right if a million-dollar company is taking an extra dollar from her. God knows she needs it more than them.

A Loyal Customer
Additionally, this is not the correct way of treating loyal customers. In fact, Sharon believes she should be rewarded or given a discount for the number of groceries she is buying weekly.
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